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Ninety days

When It Is Not Working

Several things commonly go wrong in a first quarter, all of them are fixable, and the only thing that makes them permanent is not saying so.

What the people on this page had to find out, and where from

What you had to knowWhere it came fromWeek

What your manager actually wants from you

you asked8

Asked directly in week eight, and the answer was two sentences

That your probation review happens in week twelve

written down1

In the contract, and read once you went looking

You found it written down: 1You asked for it: 1

two things you had to know · nobody told you any of them · the median arrived in week 8 · all two you went and got

Two standards that applied to the whole quarter. One was asked for in week eight and could have been asked in week two.

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Reference

Where a new hire is working across several projects, teams can learn more on this page to make workload and handoffs visible before confusion becomes performance debt.

For a separate career or employment reference, consult Handshake.

Four weeks in which something was wrong and nothing was said

What you were stuck onHours before you askedCost

Week five, with no work assigned and nobody noticing

32 hanswer: 6 min

You waited because you assumed it would resolve and did not want to seem demanding. One conversation in week five would have ended it

Week six, the same

34 hanswer: 6 min

You waited because the longer it went on the harder it became to raise. By now you were explaining six weeks rather than one

Week seven, after raising it

2 hanswer: 25 min

You waited because you finally said so. Resolved inside two days

Week nine, when a second thing went wrong

1 hanswer: 12 min

You waited because you said so the same afternoon. Resolved before the end of the week

Hours you sat on it before askingWhat the answer itself took, once asked

four occasions · 69 hours spent stuck · 49 minutes of answers · the longest single wait was 34 hours

Sixty-nine hours of a first quarter spent waiting for something that one conversation fixed in two days. The two rows at the bottom are the same person, having learned. One person's own first quarter.

Several things go wrong in first quarters. Most of them are fixable in a single conversation, and the thing that makes them permanent is the delay before anybody says anything.

The four common ones

No work. Weeks pass and nothing is assigned. This is almost always a busy manager rather than a judgement, and it does not resolve by itself.

Too much work, with no basis for prioritising. Three people asking for things and no way to tell which matters.

Nobody to ask. Either there is no obvious person or the obvious person is unavailable. Covered in the section on asking, and it is genuinely harder remotely.

The job is not what was described. The real one, and it needs a different conversation from the other three.

Why nothing gets said

Because in week two it seems too early to complain, and by week six it has become a six-week problem rather than a one-week one, which is far harder to raise.

That ratchet is the actual mechanism. Each week of silence makes the conversation more awkward and the problem more established, and the awkwardness is what people are avoiding, not the conversation.

In the panel above, the same person raised the first thing in week seven and the second thing the same afternoon. Nothing had changed except that they had learned what it cost.

Raising it

Three parts, in this order: the observation, the effect, and a proposed fix.

I have not had much to pick up for the last couple of weeks and I am conscious I am not being much use. I have been fixing documentation and reading, which is fine for a bit but probably not for another month. Is there something I could take on, or somebody I could shadow?

No complaint, no implication that anybody has failed, and an exit that costs the manager one sentence to take.

The version where the job is different

This one is harder and it needs to be said earlier rather than later.

Can I check something with you — I came in expecting to spend most of my time on X, and so far it has mostly been Y. I am happy to do Y, and I want to make sure we both have the same picture of what this role is.

Said in month two, that is a sensible clarification. Said in month eight, it is a grievance, and the intervening six months of doing Y without comment will reasonably be read as acceptance.

What is not fixable by this

Two things, and it is worth being honest about them.

A manager who does not want to manage. If three attempts produce nothing, the problem is not your framing, and the answer is somebody else — a peer, a skip-level conversation, or in the end a decision about the job.

A role that does not exist. Some positions are created without anybody having decided what they are for, and no amount of asking produces work because there is none. This is rare and it is recognisable by month three, and it is not a thing you caused.

Who to raise it with

Your manager, first, twice.

If that produces nothing, a peer or somebody senior who has been friendly, informally, framed as asking for advice rather than as escalation:

Can I ask you something — I have been here two months and I am still not quite sure what I am supposed to be doing. Is that normal here, or should I be pushing harder?

That question is safe, it is answerable, and the answer is frequently either "that is normal, give it another month" or "no, go and sit on your manager's calendar", both of which are useful.

The thing to hold on to

A first quarter that is going badly for structural reasons feels exactly like a first quarter that is going badly because of you.

The distinguishing test is simple and worth applying before anything else: has anybody told you that something is wrong? If nothing has been said, and the trouble is that you have no work or no answers, it is almost certainly the former.

The conversation you are dreading

Almost always smaller than expected, for a reason worth knowing in advance.

From your side it is a month of accumulated worry, a judgement about whether you were a mistake, and a request that feels like a complaint.

From the other side it is a short message from a new person saying they do not have enough work, on a Tuesday, in the middle of everything else. The manager's reaction is nearly always mild and practical.

The asymmetry is almost total: you have been carrying it for weeks and they are hearing it for the first time, with no history attached.

That is the single most useful thing to know before sending it, and it is also the reason the sending gets harder the longer it is left — not because the subject changes, but because the history you are carrying grows and theirs does not.